CUSTOMER / Sterling Bank
Sterling Bank Streamlines Workforce Management with SeamlessHR
Sterling Bank is a full-service commercial bank in Nigeria, with about 5000 employees across 3 subsidiaries.
- West Africa
- Banking & Financial Services
Product Used
- Performance Management
- Payroll
- HRIS
- Recruitment Management
- + 2 more
What Was the Problem?
Sterling Bank needed a flexible and cost-effective HR tool that could accommodate extensive customisation to suit its internal requirements and unique processes. The existing systems were inadequate, leading to inefficiencies, data inaccuracies, and cumbersome manual tasks.
Key pain points included:
Inadequate HR Systems: The existing HR systems were not flexible enough to accommodate Sterling Bank’s unique internal requirements and processes. This lack of adaptability created inefficiencies and limited the HR department’s ability to meet organisational needs effectively.
Manual Processes and Inefficiencies: Many HR tasks had to be performed manually, which was time-consuming and prone to errors. These cumbersome processes slowed down operations and diverted HR resources away from strategic activities.
Data Inaccuracies: The inadequacy of the previous systems resulted in frequent data errors. Inaccurate records hindered decision-making and affected critical processes such as payroll and performance management.
How Did We Solve It?
SeamlessHR delivered a robust HR tool with advanced customisation capabilities to enhance Sterling Bank’s HR processes and automate its entire spectrum of HR processes with ease. This customised software allowed Sterling Bank streamline its operations while ensuring scalability and cost-effectiveness. Modules integrates included recruitment management, career management, onboarding & confirmation among others.
Key elements of the SeamlessHR solution:
Integrated HR Modules: The solution includes a range of integrated modules, such as recruitment management, career management, onboarding & confirmation, and exit & offboarding. These modules ensured seamless workflows and enhanced the end-to-end HR experience.
Improved Data Management: With the HRIS module, Sterling Bank gained access to accurate and reliable data. This improved data accessibility and retrieval speed, enabling quicker and more informed decision-making.
Enhanced Payroll Processing: The payroll module ensured accurate and timely processing of salaries. This reduced errors, improved compliance, and increased employee satisfaction.
The Impact
The implementation of SeamlessHR had a transformative effect on Sterling Bank’s HR operations:
Improved Data Accessibility and Accuracy: SeamlessHR’s solution enabled Sterling Bank to have better access to accurate data, significantly enhancing their administrative efficiency. The bank reported a marked improvement in data accessibility and retrieval speed, allowing for quicker and more reliable data-driven decision-making.
Reduction in Manual HR Tasks: The automation of many HR tasks led to substantial time savings. The HR team could focus more on strategic activities rather than getting bogged down by repetitive manual processes like payroll processing.
Increased Productivity: The reduction in manual tasks and the improved efficiency in HR operations contributed to higher productivity within the HR department. Employees could now concentrate on more value-added tasks, enhancing overall organisational efficiency.
Improved Payroll Accuracy: Payroll processing became more accurate and efficient, benefiting the finance team. The improved accuracy reduced errors and ensured timely and correct payments to employees, enhancing overall satisfaction and trust.
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