CUSTOMER / LAPO Microfinance Bank
LAPO Microfinance Bank Runs Compliant Payroll & Boosts Productivity With SeamlessHR
LAPO Microfinance Bank is a leading non-governmental organisation committed to the social, health and economic empowerment of the vulnerable in Nigeria.
- West Africa
- Banking & Financial Services
Product Used
- Payroll
- Recruitment Management
- Onboarding & Confirmation
- + 2 more
What Was the Problem?
Ensuring smooth HR operations was vital to maintaining employee satisfaction and operational efficiency. However, manual processes and disconnected systems limited LAPO’s ability to scale and deliver a seamless employee experience.
Key pain points included:
- Inefficient Recruitment Processes: The manual hiring process was slow and unable to meet the demands of a rapidly growing workforce.
- Complex Payroll Management: Managing payroll for a large workforce resulted in errors, delays, and compliance risks.
- Unstructured Off-boarding Processes: Departing employees often experienced inconsistent and non-compliant exit procedures, affecting both compliance and reputation.
How Did We Solve It?
LAPO Microfinance Bank adopted the SeamlessHR software to address their operational bottlenecks, streamline workflows, and to effectively manage their workforce while focusing on the bank’s mission.
Key elements of the SeamlessHR solution:
- Recruitment Management: A robust recruitment platform was implemented to streamline the hiring process, reducing time-to-hire and improving candidate experience.
- Payroll: SeamlessHR’s payroll solution ensured accurate, timely, and compliant salary processing, reducing manual errors and administrative workload.
- HRIS (Human Resource Information System): A centralised system was introduced to unify employee data, enabling better tracking, reporting, and decision-making.
- Onboarding & Confirmation: A structured onboarding module provided new hires with a consistent and engaging experience, accelerating their integration into the organisation.
- Exit & Off-boarding: Standardised exit procedures ensured smooth and compliant transitions for departing employees, safeguarding LAPO’s reputation.
The Impact
The adoption of SeamlessHR’s solutions resulted in a transformative impact on LAPO Microfinance Bank’s HR operations:
- Improved Recruitment Efficiency: The streamlined recruitment process reduced hiring timelines and enabled LAPO to attract top talent more effectively.
- Error-Free Payroll Processing: Automated payroll processes ensured timely and accurate salary payments, boosting employee trust and satisfaction.
- Enhanced Employee Data Management: A unified HRIS enabled real-time access to accurate employee data, driving data-informed decisions.
- Seamless Onboarding Experiences: A consistent onboarding process improved employee engagement and reduced turnover among new hires.
- Compliance and Reputation: Standardised off-boarding processes minimised compliance risks and reinforced LAPO’s standing as an employer of choice.
