CUSTOMER / AfyA Care
AfyA Care Boosts Operational Efficiency with SeamlessHR
AfyA Care transforms healthcare in Africa through provision of accessible and affordable health services.
- West Africa
- Healthcare
Product Used
- Payroll
- Onboarding & Confirmation
- HRIS
- Requisition & Expense Claim
- + 3 more
What Was the Problem?
AfyA Care faced significant challenges with a previous HR software, which had limited features. This limitation led to numerous manual processes and resulted in inefficiencies, which hindered productivity.
Key pain points included:
- Inefficient Payroll Management: Manual payroll processes were time-consuming and prone to errors, reducing trust and satisfaction among employees.
- Cumbersome Onboarding: Onboarding new hires took excessively long due to disjointed workflows and a lack of automation.
- Fragmented HR Processes: The existing HR system lacked integration, forcing staff to manage attendance, performance appraisals, and expense claims through separate systems or manual workarounds.
How Did We Solve It?
Recognising the impact this was having on productivity, the team made the bold decision to adopt an end-to-end software HR solution. We achieved adoption among AfyA Care staff, leading to significant improvements in efficiency and a substantial reduction in manual workload. With the comprehensive features of our software, employee data management, performance tracking, leave requests, and recruitment have all become more seamless.
This HR software change allowed them to streamline their processes and focus on what truly mattered: supporting their employees and driving the organisation forward.
Key elements of the SeamlessHR solution:
- Automated Payroll: Accurate and timely payroll processing improved from the fragmented manual system, achieving accuracy.
- Streamlined Onboarding: Automation reduced onboarding time, enabling new hires to integrate into the organisation quickly.
- Enhanced Performance Management: Automated appraisals allowed managers to focus on meaningful evaluations rather than administrative tasks.
- Expense and Requisition Claims: Employees could now track and submit claims easily, ensuring transparency and reducing delays.
The Impact
The implementation of SeamlessHR has had a transformative impact on AfyA Care, enabling the organisation to overcome the challenges posed by its previous HR software.
Key impacts include:
- Payroll Accuracy: The automation of payroll has nearly eliminated errors, increasing trust and transparency within the organisation.
- Reduction in Onboarding Time: New employees are onboarded faster, ensuring they can contribute to the organisation more quickly.
- Attendance Compliance: Automated attendance tracking has minimized discrepancies and ensured compliance.
- Increased Efficiency and Productivity: HR staff now focus on strategic initiatives instead of routine tasks, driving organisational growth.
- Improved Employee Satisfaction: The seamless processes and streamlined workflows enable employees to dedicate more time to their core duties, improving their overall experience.
