CUSTOMER / TURACO

Turaco Enhances HR Operations for Pan-African Success with SeamlessHR

Turaco provides simple and affordable insurance products to underserved customers through technology-enabled, white-labelled partnerships with Africa's top brands.

Product Used

Challenge

Turaco’s people operations and management were integral to its business strategy as a Pan-African enterprise. According to Martin Githaiga, Head of People at Turaco., “People working at Turaco are the centre of our success and tools that make it easy make it seamless to work are what we would want to use”.  However, managing human resources across multiple African countries presented a significant challenge:

The need for a centralised system that can manage and sync data across various modules for employees across 4 countries and 2 regions.

Solution

Managing separate systems across different countries was time-consuming and resource-intensive, diverting focus from strategic HR functions. The people management team at Turaco realised this and chose SeamlessHR’s PayrollHRIS and Leave Management modules to address this.

  • Consolidated HR Operations:

SeamlessHR provided Turaco with a single platform to manage all core HR services, including an HR Information System (HRIS). This integration eliminated the need for multiple disparate systems allowing Turaco room to continuously scale its HR operations as it expands into new markets. This provided the flexibility needed to manage an increasing number of employees efficiently. SeamlessHR’s ability to operate in multiple African countries meant that Turaco could use a single HR tool across its diverse markets.

  • Streamlined Payroll Processing:

By centralizing payroll data and processes, Turaco was able to automate many manual tasks, such as calculating salaries, deducting taxes, and generating pay slips. This not only saved time and resources but also reduced the risk of errors and inconsistencies. Additionally, SeamlessHR’s ability to handle multiple currencies and comply with local labor regulations ensured that payroll was processed accurately and efficiently across all regions.

Impact

  • Improved payroll accuracy and compliance: The system’s ability to handle complex payroll calculations and ensure compliance with local regulations minimized the chances of errors, leading to more accurate and timely payments.
  • Reduced administrative burden: The automation of tasks freed up the people operations teams to focus on more strategic initiatives, such as talent acquisition and employee development.
  • Improved financial control: SeamlessHR’s centralized payroll system provided Turaco with better visibility into payroll costs and expenses, enabling more effective financial management.
  • Cost savings: By using a single platform across multiple countries, Turaco minimized investments in additional HR infrastructure, personnel, and IT resources.

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