CUSTOMER / LAPO Microfinance Bank
LAPO Microfinance Bank Automates HR Operations with SeamlessHR Software
LAPO MFB is a leading Nigerian financial institution providing tailored financial solutions to individuals, businesses and communities.
- West Africa
- Banking & Financial Services
Product Used
- Payroll
- Recruitment Management
- Onboarding & Confirmation
- + 2 more
What Was the Problem?
Managing HR operations across a distributed workforce requires processes that are structured, accessible and easy to manage. LAPO Microfinance Bank needed to streamline several core people processes and make it easier for employees and HR teams to manage them.
Key challenges included:
- Manual HR Processes: Core HR activities required more administrative effort than necessary, creating room for inefficiencies.
- Performance Management: LAPO needed a more structured way to manage and streamline employee performance processes.
- Payroll Administration: Payroll processes needed greater automation to simplify processing and improve efficiency.
- Employee Leave Management: Employees needed an easier way to submit and manage leave requests.
- Staff Redeployment: Moving employees from one location to another required a more streamlined process for managing changes across employee records and HR operations.
- Employee-HR Interaction: Employees needed a more convenient way to interact with the HR team, particularly across different locations.
How Did We Solve It?
LAPO Microfinance Bank implemented SeamlessHR to bring key HR processes together and create a more streamlined experience for both employees and the HR team.
Key elements of the SeamlessHR solution:
- HRIS: Provides a centralised system for managing employee information and HR records, making employee data easier to access and manage.
- Performance Management: Streamlines performance-related processes and provides a structured way to manage employee performance.
- Payroll Automation: Automates key payroll processes, reducing manual effort and making payroll easier to manage.
- Leave Management: Enables employees to apply for leave through the platform, simplifying the request and approval process.
- Redeployment Management: Supports the movement of employees from one location to another while keeping employee information and HR processes aligned.
- Employee Self-Service: Gives employees easier access to HR services and enables them to interact with the HR team directly through the platform and their mobile devices.
Key Specific Features of the SeamlessHR HRMS:
- Centralised employee records and HR information
- Employee self-service
- Employee profile and document management
- Organisation structure management
- Leave and time-off management
- Redeployment management
- Workflow and approval management
- Performance and potential management
- Payroll automation and processing
- Automated tax computation
- Pension calculation and remittance
- Allowance and deduction management
- Multiple payroll runs
- Direct salary disbursement
- Payslip generation
- Payroll reports and analytics
- Payroll audit trail
- Mobile app access
- Custom and standard HR reports
- Integration with other HR modules and accounting applications
The Impact
The adoption of SeamlessHR has helped LAPO Microfinance Bank create a more streamlined approach to managing its HR operations.
Key impacts include:
- More Efficient HR Processes: Core HR activities are now managed through a centralised digital platform, reducing reliance on manual processes.
- Simplified Payroll Management: Payroll automation has made the payroll process easier to manage.
- Easier Performance Management: Performance processes are more structured and streamlined.
- Simplified Staff Redeployment: Employee movements between locations can be managed more efficiently through the platform.
- Improved Employee Experience: Employees can easily apply for leave and interact with the HR team without being limited by their location.
- Greater Accessibility: Employees can access HR services directly from their mobile devices, making everyday HR interactions more convenient.
Employee Experience
One of the notable benefits of the SeamlessHR platform for LAPO Microfinance Bank has been the improved experience for employees.
With the platform, employees can apply for leave more easily, interact with the HR team across locations and access HR services directly from their mobile devices.
“Employees are happy using the platform as they now find it easy to apply for leave, interact with the HR team from different locations and right on their mobile devices.” – Paul Obasuyi. Head, People & Performance Management. LAPO Microfinance Bank.
