CUSTOMER / The Civic Centre
Civic Centre Runs Payroll More Efficiently with SeamlessHR Software
The Civic Centre is a premier events and hospitality destination in Lagos.
- West Africa
- Hospitality & Events
Product Used
- Payroll
- HRIS
- Leave Management
- Employee Self-Service Portal
What Was the Problem?
As Civic Centre managed its workforce, several HR processes required administrative effort and limited the ease with which employees could interact with the HR team.
Key challenges included:
- Manual Leave Requests: Employees had to write down their leave requests, making the process less convenient and more time-consuming.
- Fragmented Employee Documentation: Staff documentation was not centralised, making it more difficult to access employee information when needed.
- Limited HR Automation: The organisation needed a solution that could support more than salary payments and bring key HR processes together on one platform.
- Payroll Administration: Managing payroll alongside other employee information created additional back-and-forth for the HR team.
The Civic Centre team implemented the SeamlessHR software to create a more streamlined approach to managing its people and HR operations.
How Did We Solve It?
The implementation of the SeamlessHR software enabled The Civic Centre team to move from manual processes to a more accessible digital experience.
Key elements of the SeamlessHR solution:
- Payroll Management: Simplifies payroll processing with automated salary, allowance and deduction calculations, tax computation, approval workflows, payslip generation, payroll reporting and direct salary disbursement.
- Centralised Employee Information: Employee records and documentation can be managed in one place, giving HR easier access to important staff information.
- Leave Management: Employees can submit leave requests directly through the platform, eliminating the need for written requests and simplifying the approval process.
- Employee Self-Service: Employees can independently access relevant HR services and information, reducing the need for routine HR requests to be handled manually.
- Payroll Accuracy and Visibility: Payroll reporting, audit trails and integrated employee data help create a more structured payroll process and make payroll information easier to track.
Key features of the SeamlessHR Payroll module:
- Error-free salary and benefits calculations
- Automated tax computation
- Allowance and deduction management
- Multiple payroll runs
- Payroll approval workflows
- Direct salary disbursement
- Payslip generation
- Payroll reports and analytics
- Payroll audit trail
- Integration with HRIS and other modules
- Statutory payment and pension processing
The Impact
Implementing the SeamlessHR software made key HR processes easier for The Civic Centre, particularly in leave management, employee information management and payroll.
Key impacts include:
- Simplified Leave Management: Employees can now submit leave requests directly through the platform instead of relying on written requests.
- Centralised Employee Records: Staff documentation is now accessible in one place, making employee information easier for the HR team to manage.
- Easier Payroll Processing: Payroll has become easier to manage, reducing the back-and-forth involved in the process.
- Improved Employee Experience: Employees have a more convenient way to interact with HR and manage requests such as leave.
- More Efficient HR Operations: Bringing key HR processes onto one platform has created a more streamlined approach to everyday HR administration.
Support experience
The Civic Centre rates its support experience with the Seamless Technologies team 8 out of 10, highlighting the team’s willingness to provide assistance when contacted.
Favourite Feature: Payroll
For The Civic Centre, payroll stands out as its favourite SeamlessHR feature.
The platform has made the payroll process easier to manage and provides a more streamlined way to identify and address errors during the process.
“My favourite SeamlessHR feature is payroll. It makes the pay process very easy.” – Funmbi Adeboyejo. HR Manager, Civic Centre.
