CUSTOMER / Tangerine Africa
Tangerine Africa Moves from Spreadsheets to Automation
Tangerine Africa empowers people and businesses across Africa to live financially secure.
- West Africa
- Banking & Finance
Product Used
- HRIS
- Performance Management
What Was the Problem?
Tangerine Africa relied on outdated methods to manage their HR processes. Manual record-keeping and spreadsheets formed the backbone of their HR operations, leading to significant challenges in data management, retrieval, and overall process efficiency. This approach hindered automation, making it cumbersome to manage employee information and retrieve essential data.
How Did We Solve It?
Implementing SeamlessHR has revolutionised Tangerine Africa’s HR operations. With SeamlessHR, they now efficiently manage records and automate critical processes, including performance management and leave management. This solution has streamlined their operations, improved accuracy, and enhanced overall efficiency across the organisation.
The Impact
SeamlessHR has been a game-changer for Tangerine Africa, through streamlined HR operations and automation solutions.
Key impacts include:Â
- Improved Talent Management: Enhanced data management and performance tracking capabilities have enabled Tangerine Africa to identify high performers and potential leaders, supporting effective talent management and development strategies.
Operational Efficiency and Productivity Boost: Tangerine Africa has achieved a 90% increase in HR efficiency. Adequate tracking of employee performance through individual goals and contribution tracking facilitated by the performance management system, has led to a productivity boost in overall employee performance.
Positive Organisational Outcomes: Higher efficiency, improved accuracy, and enhanced productivity have positively impacted employee satisfaction, reduced operational costs, and supported strategic decision-making across Tangerine Africa’s six subsidiaries.
