CUSTOMER / eTranzact
eTranzact Leverages SeamlessHR to Unify HR Operations Across 2 Countries
eTranzact is the first award-winning multi-application and multi-channel electronic transaction platform in Africa.
- Africa
- SaaS / Banking & Financial Services
Product Used
- Payroll
- Time & Attendance
- HRIS
- Requisition & Expense Claim
What Was the Problem?
As eTranzact grew, its reliance on paper-based HR processes and fragmented systems became increasingly unsustainable. Managing employee records, processing leave requests, and conducting performance reviews were cumbersome and inefficient. The company needed a modern solution to transition from paper records to a digital system while centralising all HR processes in a single, accessible database.
Key pain points included:
Paper-Based Record Keeping: High storage costs, frequent risks of data loss, and time-consuming retrieval processes.
Fragmented HR Operations: Disconnected systems made it difficult to track and manage employee information effectively.
Time-Consuming Processes: Routine tasks like payroll, leave approvals, and performance management were resource-intensive and delayed other strategic HR priorities.
How Did We Solve It?
SeamlessHR provided eTranzact with a suite of tools designed to digitise and automate their HR operations, covering Payroll, HRIS, Time & Attendance, and Requisition & Expense Claim processes. This comprehensive solution centralised employee information and streamlined the entire employee lifecycle, from onboarding to exit management.
Key elements of the SeamlessHR solution:
Centralised HR Data: Transitioned from paper-based records to a digital, unified database for all employee information.
Automated Workflows: Payroll, leave management, and performance reviews were automated, reducing administrative workload.
Self-Service Portal: Employees gained access to a platform where they could manage their leave, requisitions, and other requests independently.
Integrated Processes: Consolidated HR tasks into a single system, improving data accuracy and reducing redundancies.
The Impact
SeamlessHR has enhanced operational efficiency, improved the employee experience, and provided the HR team with the tools needed to focus on strategic initiatives, ultimately driving organisational success.
Key impacts include:
Digital Transformation and Centralised Data Management: e-Transact has eliminated paper-based records, consolidating all employee information into a single, accessible database.
Enhanced Efficiency: Automated processes for tasks such as payroll, leave management, and performance reviews have significantly reduced administrative burden and increased HR team productivity remarkably.
Improved Employee Experience: SeamlessHR has streamlined the employee lifecycle, providing a more efficient and satisfying experience for employees. The onboarding process is now faster, and employees can access their information and submit leave, requisition and other operational requests through a self-service portal.
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