CUSTOMER / SIL CHEMICALS
Sil Chemicals Shifts from Spreadsheets to HR Excellence
SIL Chemicals is a leading supplier and wholesaler of PVC Resin.

- West Africa
- Manufacturing
Product Used
- HRIS
- Payroll Management
- Performance Management
- Leave Management
What Was the Problem?
Before the adoption of SeamlessHR, SIL Chemicals operated manual HR processes that were time-consuming and inefficient. The manual, paper-based appraisal system required supervisors to manually review their subordinates, leading to subjective and inconsistent evaluations.
Key pain points included:
- Digitising Payroll & Leave: Transition from manual, Excel-based processes to a unified digital system for managing payroll and leave efficiently.
- Improving Performance Reviews: Introduce a clear, fair, and structured appraisal process to support employee development and accountability.
- Reducing Physical Dependencies: Move away from physical tools like card systems to lower costs and streamline operations.
- Ensuring Compliance & Accuracy: Prevent payroll errors and consistently align with statutory requirements.
How Did We Solve It?
SeamlessHR introduced much-needed structure and automation to SIL Chemical’s HR processes.
Key elements of the SeamlessHR solution:
- Payroll Management: Automated the payroll process, including payslip generation, regulatory compliance calculations, and management of salary advances and low-interest loans. The system also provided robust reporting and analytics capabilities, offering valuable insights into human capital.
- Performance Management: Introduced a balanced scorecard (BSC) framework, facilitating a transparent appraisal process. Employees could self-assess, while employers provided evaluations, with an additional review panel ensuring fairness before finalising results.
- HR Information System (HRIS): Centralised employee data, streamlining onboarding and leave management. The system’s intuitive interface and interconnected modules ensured seamless navigation and automatic updates across functions.
- Requisition Management: Digitised approval processes, reducing paperwork and enabling management to authorise requests remotely, enhancing efficiency.
Additionally, SeamlessHR’s ability to handle multiple currencies and comply with local labor regulations ensured that payroll was processed accurately and efficiently across all regions.
Impact
The implementation of SeamlessHR’s solutions brought about significant positive changes.
Key impacts include:
- Operational Efficiency: Automation of payroll and leave management reduced manual tasks, saving time and minimising errors.
- Enhanced Performance Appraisals: The structured system addressed previous concerns of biases, promoting fairness and transparency in evaluations.
- Employee Satisfaction: Employees appreciated the accessibility of digital payslips and the clarity in performance review processes, fostering trust and engagement.
- Resource Optimisation: Transitioning from physical card systems to digital platforms led to cost savings and better resource utilisation.
- Seamless Integration: The user-friendly interface and interconnected modules facilitated smooth adoption and integration into existing operational processes.
- Scalability and Compliance: The system’s features support business expansion plans, with built-in compliance to tax and statutory regulations, ensuring the company remains compliant as it grows.
The Head of HR noted: “SeamlessHR has lived up to its name ‘Seamless’. It has made our processes easier and faster” .
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