CUSTOMER / ARM GROUP
ARM Group Improves Employee Satisfaction With SeamlessHR
ARM Group is a Nigerian diversified financial services firm, with a unique blend of traditional asset management and alternative investment services to individuals and businesses.
- West Africa
- Insurance
Product Used
- Payroll
- HRIS
- Performance Management
- Onboarding and Confirmation
Challenge
ARM’s HR department faced significant challenges with its existing HR software. The platform was unable to effectively manage the breadth and complexity of the organisation’s HR functions. Moreover, it was met with resistance from employees, hindering adoption and overall user satisfaction. The limitations of the software were impeding HR’s ability to operate efficiently and provide optimal support to the organisation.
Solution
Recognising the need for a more robust and user-friendly HR solution, ARM’s HR leadership, drawing on previous positive experiences with SeamlessHR, championed its implementation as the ideal platform to address the HR department’s pain points and enhance overall HR operations.
Impact
The adoption of the SeamlessHR suite has revolutionised HR at ARM. By centralising HR processes and providing comprehensive functionalities, the software has empowered the HR team to work more efficiently and strategically. Key benefits include:
- Enhanced Productivity: SeamlessHR’s performance management module helped streamline appraisal processes and improved employee self-service capabilities leading to increase in employee productivity.
- Cost Optimisation: The automation of HR processes through a centralised and integrated HRIS platform led to a marked reduction in operational costs and efficiency gains.
- Improved Employee Experience: SeamlessHR’s user-friendly interface has driven widespread adoption, leading to a significantly enhanced perception of HR services within the organisation.
Through increased visibility, data-driven insights, and a positive user experience, SeamlessHR has become a strategic asset for ARM, enabling the HR team to deliver exceptional value to the organisation.
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