CUSTOMER / Tangerine Africa
Tangerine Africa Elevates Employee Experience with SeamlessHR
Tangerine is a dynamic and growing organisation dedicated to delivering innovative insurance and financial services across Africa.
- West Africa
- Banking & Finance
Product Used
- Payroll Management
- Performance Management
- Leave Management
- Employee Self-Service Portal
What Was the Problem?
Before adopting SeamlessHR, Tangerine’s HR team relied on manual processes that were time-intensive and left room for inconsistencies. The organisation needed efficiency in several key areas:
- Manual Workload: Managing payroll, tracking performance, and compiling reports required extensive use of spreadsheets and manual data entry, which was time-consuming and prone to errors.
- Employee Experience: Accessing payslips, applying for leave, or giving performance feedback involved cumbersome steps, leading to frustration among staff.
- Performance Tracking: Reminders, feedback loops, and performance nudges were not effectively automated, making performance management inconsistent.
- Data Security and Access: There was a growing need for a secure, cloud-based platform with role-based access control to protect sensitive employee data.
How Did We Solve It?
Implementing SeamlessHR has streamlined Tangerine Africa’s HR processes and created a more connected experience for its employees.
- Payroll Management: SeamlessHR’s automated payroll system ensured end-to-end processing from payroll input to disbursement with built-in accuracy checks and audit-ready reports.
- Leave & Payslip Access: Employees now enjoy an intuitive self-service experience for checking payslips, applying for leave, and tracking approvals.
- Performance Management: With built-in digital workflows, Tangerine could now manage objectives, track progress, send nudges, and collect feedback in one place completely digitised.
- Data Migration & Support: Migrating data was smooth, thanks to SeamlessHR’s responsive implementation team, who provided hands-on support throughout the transition.
- Security: The platform’s secure email login and access controls based on roles have strengthened data protection across the organization.
The Impact
SeamlessHR has empowered Tangerine’s HR team and employees with the tools they need to work smarter:
Key impacts include:Â
- Time Savings: Time previously spent running manual calculations has been significantly reduced, allowing the HR team to focus on strategic initiatives.
Improved Accuracy: Automated payroll processes have virtually eliminated errors and improved compliance tracking.
Enhanced Employee Experience: Employees can now interact with HR easily, from requesting leave, reviewing their payslip, or participating in performance reviews.
- Operational Efficiency: Reports are easily accessible in the cloud, enabling faster decision-making and better oversight.
Read more
Customer Stories
