CUSTOMER / FURNITURE PALACE
Furniture Palace Reduces Time Spent on Processes Using SeamlessHR.
Furniture Palace is the largest provider of quality home and office furniture in East Africa.
- East Africa
- Furniture & Home Furnishings
Product Used
- HRIS
- Payroll management
- Time management
- Performance management
- Leave management
What Was the Problem?
Furniture Palace had a need to optimise requests from their workforce. reduce significant time loss, and solve limited visibility into employee data. As the company expanded, managing employee information, requests, and payroll became an increasing need.
Key pain points included:
- Time lost processing HR requests manually.
- Limited employee self-service capabilities, requiring constant calls and emails.
- Delays in data updates and approvals due to un-optimised workflows.
How Did We Solve It?
As Africa’s leading HR and payroll software in East Africa, SeamlessHR provided Furniture Palace with a unified and automated HR system that simplified all key HR processes; from employee data management to payroll and performance tracking.
Key elements of the SeamlessHR solution:
- HR Information System (HRIS): Centralised employee data, improving visibility, accessibility, and reporting accuracy.
- Leave Management: Digitised leave requests and approvals, saving time and reducing administrative work.
- Employee Self-Service (ESS): Empowered employees to access HR, make data changes, and submit requests independently; reducing the need for manual intervention.
- Payroll Management: Automated salary processing, ensuring accuracy and compliance.
- Performance & Time Management: Enabled efficient monitoring of performance goals and attendance tracking.
The SeamlessHR team worked closely with Furniture Palace to ensure a seamless transition, offering hands-on guidance and flexibility throughout the process.
Impact
The adoption of SeamlessHR brought structure, efficiency, and time savings to Furniture Palace’s HR operations. Processes that once required manual effort and multiple follow-ups are now handled quickly and accurately within one platform.
Key impacts include:
- Significant time savings: Automated workflows reduced process turnaround time across HR functions.
- Accurate reporting: Consolidated data management enabled consistent and reliable reports.
- Empowered employees: The ESS platform allowed staff to make updates and requests directly, improving engagement and reducing HR workload.
- Simplified operations: All HR processes are now managed in one integrated system.
- Smooth implementation and support: The SeamlessHR team provided accommodating, responsive support throughout and after implementation.
As the HR Manager shared:
“SeamlessHR has helped us save time, get accurate reports, and manage everything under one roof. The system is user-friendly, smooth, and the implementation team was incredibly supportive and easy to work with.”
