CUSTOMER / ACCESS PENSIONS

Access Pensions Boosts Employee Satisfaction With SeamlessHR

Access Pensions, a subsidiary of Access Corporation, is a licensed Pension Fund Administrator formed by merging First Guarantee Pension & Sigma Pensions.

Product Used

Challenge

Before the adoption of SeamlessHR software, Access Pensions handled major HR processes: payroll, leave and performance management manually.

With a staff size of over 400, the company relied on manual methods for these tasks. Employees had to request leave via memos, and the HR team responded through emails, making leave utilisation tracking cumbersome.  Additionally, maintaining accurate employee data was difficult, causing frustration for the HR team.

Solution

SeamlessHR’s automation capabilities revolutionised Access Pensions’ HR operations. Payroll and leave management became streamlined, significantly reducing the time and effort required for these tasks.

Employees now have immediate access to their payslips and can seamlessly request leave through the system, leading to higher satisfaction levels.

The HR team’s efficiency has also improved, enabling them to focus on strategic initiatives rather than getting bogged down by administrative tasks.

Impact

SeamlessHR has transformed Access Pensions’ HR processes, leading to several positive outcomes:

  • Improved Efficiency: Payroll processing time has been reduced and the HR team is now empowered to focus on strategic initiatives.
  • Enhanced Employee Satisfaction: Employee satisfaction with HR processes has seen an impressive improvement. This is due to the increased ease of accessing payslips, submitting leave requests, and managing employee records.

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