CUSTOMER / SANLAM
How Sanlam Nigeria Improves Decision-Making Accuracy With SeamlessHR
Sanlam Nigeria provides insurance coverage for individuals and corporate organisations, enriching lives by offering plans that cover various life needs.
- West Africa
- Banking & Financial Services
Product Used
- Payroll
- HRIS
- Performance Management
- Competency Management
Challenge
Sanlam faced significant challenges in managing its performance management processes. With a large workforce, the organisation still operated manual systems that were time-consuming, error-prone, and inefficient. The paper-based processes created logistical hurdles, delayed appraisal cycles, and hindered data analysis. Additionally, the lack of a centralised platform impacted employee engagement and overall performance management effectiveness.
Solution
Sanlam Nigeria implemented SeamlessHRMS to automate its performance management processes to address these challenges, eliminating the previous paper-based systems to streamline appraisal workflows. The HRMS also provided a centralised repository for performance data, enabling efficient tracking and analysis.Â
Beyond performance management, SeamlessHR also contributed to enhancing employee engagement by facilitating clear career development paths and transparent performance metrics. By transitioning to SeamlessHR, Sanlam transformed its performance management function from a cumbersome administrative task to a strategic tool for driving employee development and organisational success.
Impact
The adoption of SeamlessHR had a profound impact on Sanlam’s HR operations. Key benefits included:
- Efficiency Gains: Appraisal cycle times were significantly reduced due to automated workflows and streamlined processes. Administrative burdens were also decreased as manual tasks were eliminated.
- Data Accuracy and Insights: SeamlessHR enabled the generation of comprehensive reports, providing valuable insights into employee performance and organisational trends. This improved decision-making speed and accuracy as a result of data-driven insights.
- Enhanced Employee Engagement: The platform fostered a more engaged workforce by providing clear performance expectations, regular feedback, and transparent career development opportunities.
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