CUSTOMER / WEMA BANK
Wema Bank Streamlines Its Human Resources Processes
Wema Bank is the pioneer of Africa’s first fully digital bank - ALAT, and one of Nigeria’s most resilient banks. Wema Bank currently operates a network of over 149 branches and service stations across Nigeria.
- West Africa
- Banking & Financial Services
Product Used
- HRIS
- Performance Management
- Recruitment Management
- Payroll
Challenge
As Wema Bank, one of the leading financial institutions in Nigeria, expanded its operations and workforce across the country, it faced significant challenges with its pre-existing HR tools. The bank needed a more centralised HR system that could scale its operations. It also needed a tool that could automated its HR processes allowing the team to focus on more strategic tasks.
Solution
SeamlessHR delivered a robust HR tool with advanced customisation capabilities to enhance Wema Bank’s HR processes and automate its entire spectrum of HR processes seamlessly. Key adopted products include HRIS, performance management, time & attendance, and payroll.
- Advanced Customisation Capabilities: SeamlessHR’s HRMS platform was customised with unique features to meet Wema Bank’s specific HR needs, ensuring that the tool could adapt to the bank’s processes. Modules integrated included Performance Management, Recruitment Management, Time & Attendance, Requisition & Expense Claim, Exit & Off-boarding Management, Competency Management amongst others.
- Comprehensive Automation: Automating the entire spectrum of HR processes was important for Wema Bank. The implementation of the HRMS platform led to the automation of a variety of processes including Performance Management, Recruitment Management, Payroll, Requisition & Expense Claim, Exit & Off-boarding Management amongst others to reduce manual workload and enhance accuracy.
- Implementation and Support: The SeamlessHR Support and Implementation teams played a crucial role in the project’s success working closely with Wema Bank to ensure the HR tool was seamlessly integrated into their existing systems with minimal disruption. The team also provided continuous support to ensure optimal utilisation of the tool, addressing any issues promptly and offering guidance for best practices.
Impact
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- Time Saved: With the automation of HR processes, Wema Bank significantly reduced manual administrative tasks. This streamlining led to faster processing times for recruitment, payroll, employee data management, performance evaluations, and increased overall productivity.
- Improved Employee Experience: The new software contributed to Improved employee experience due to automation of processes leading to increase in employee productivity and performance.
- Scalability: As Wema Bank continues to expand, the flexibility of the SeamlessHR software allows them to scale efficiently. The ability to easily modify and expand the HR system also allows Wema Bank to onboard new employees and manage a growing workforce without significant disruptions.