The SeamlessHR Glossary

Human Resource Terminologies and Definitions

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Absenteeism

Absenteeism is any failure to report for or remain at work as scheduled, regardless of the reason.

Absenteeism Policy

An absenteeism policy is a rulebook for your workplace, laying down the dos and don’ts to keep those missed workdays in check. It covers everything from what counts as an excuse for missing work to what happens if you’re constantly late or absent.

Accommodation Policy

A guideline that captures an organisation’s stance on the provision of accommodations, requests, and confidentiality measures for employees with disabilities or specific needs to ensure they can perform their job duties effectively.

Acquisition

The process of attracting, sourcing, and hiring new employees to fill vacant positions within a company. It involves activities such as creating job postings, conducting interviews, evaluating candidates, and extending job offers with SeamlessHR’s recruitment management system – SeamlessHiring.

Active Listening

The skill of fully concentrating on, understanding, responding to, and remembering what is being said during interactions with employees or colleagues. It involves not only hearing the words but also grasping the underlying emotions and intentions behind them.

Affirmative Action

Proactive measures aimed at promoting equal opportunities in recruitment, hiring, promotion, and training. The goal is to address historical discrimination and systemic barriers by actively seeking out and providing opportunities to those who have been historically marginalised or disadvantaged.

Agile Performance Management

A modern approach to managing employee performance that emphasises flexibility, collaboration, and continuous feedback. Instead of rigid annual reviews, Agile Performance Management involves setting short-term goals, providing regular check-ins and feedback, and adjusting goals and priorities as needed to adapt to changing circumstances.

Applicant Tracking System (ATS)

A software for recruiters and employers, used to streamline and manage the entire hiring process, from posting job listings to screening resumes, scheduling interviews, and even managing candidate communication.

Appraisal

A formal assessment of an employee’s job performance over a specific period. It involves evaluating the employee’s achievements, strengths, areas for improvement, and overall contribution to the organisation.

Apprenticeship

A structured training program where individuals, often new hires or those transitioning to new roles, learn specific skills and knowledge related to their job under the guidance of experienced mentors or trainers.

Arbitration
A method of resolving disputes between employees and employers outside of the court system. In this process, a neutral third party, known as an arbitrator, hears both sides of the dispute and makes a final, binding decision.
Assessment Center

A human resource management tool to holistically assess an individual’s competencies for role and organisational fitment and gauge developmental needs.

At-Will Employment

Employers’ legal right to terminate employees for any reason outside of federal and state law protections.

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